PuraVida App Privacy Policy
- 1. Information We Collect
1.1 Information You Provide to Us
- Account Information: When you create an account, we may collect details such as your name, email address, phone number, gender, username, password, and any additional information you choose to provide.
- Profile Information: You may optionally provide a profile photo, location preferences, or other details to enhance your experience within the App.
- Booking and Guestlist Requests: When you make or request a booking (e.g., club guestlist, restaurant reservation), we collect information related to your request, such as preferred dates, times, number of guests, and special requests.
- Communications: We collect the content of messages or communications you send through our App (e.g., customer support inquiries, invites or messages within the community).
1.2 Information We Collect Automatically- Device Information: We may collect information about the device you use to access our Services, such as IP address, operating system, device model, and unique device identifiers.
- Usage Data: We collect information about your interactions with the App, including the pages or features you visit, the time spent on pages, search queries, and other diagnostic data.
- Location Information (If You Opt-In): With your permission, we may collect approximate or precise geolocation data to provide location-based features (e.g., showing relevant events or dining options nearby).
1.3 Information from Third Parties- Social Media or Third-Party Services: If you choose to connect your social media account (e.g., Facebook, Instagram) or sign in using third-party services, we may receive information (such as your profile name, email, or friend list) from these services, subject to your settings on those platforms.
- 2. How We Use Your Information
We use the information we collect for purposes such as:
- 1. Providing and Improving Our Services: To process your bookings, manage your account, and personalize the content you see in the App.
- 2. Communication: To send you updates, security alerts, and support messages, and to respond to your inquiries.
- 3. Marketing and Promotions: With your consent (where required by law), to send you promotional messages or offers that may interest you.
- 4. Analytics and Research: To analyze usage trends, monitor the effectiveness of our Services, and improve user experience.
- 5. Compliance and Protection: To comply with applicable laws and regulations, respond to lawful requests, and prevent fraud or other unauthorized activities.
- 3. How We Share Your Information
We do not sell your personal information. We may share your information in the following ways:
- 1. Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing). These vendors are obligated to protect your information.
- 2. Event Partners: If you choose to book a restaurant, club, or after-party through our App, we may share necessary details (e.g., name, reservation details) with the venue or event organizer.
- 3. Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by governmental authorities (e.g., court orders, subpoenas).
- 4. Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred or disclosed as part of the transaction.
- 5. With Your Consent: We may share information about you with your consent or at your direction (e.g., when you link your account to a third-party service).
- 4. Cookies and Tracking Technologies
We may use cookies, beacons, and similar technologies to:
- Remember your preferences and settings.
- Understand how you interact with our Services.
- Provide and measure the effectiveness of advertisements or promotional campaigns.
You can usually modify your browser or device settings to limit or prevent the use of cookies and other tracking technologies. However, disabling these features may affect certain functionality of our Services.
- 5. Data Security
We implement industry-standard security measures designed to protect your information. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your data. Please use strong passwords and notify us immediately if you suspect any unauthorized access to your account.
- 6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. This may include keeping certain information after you deactivate your account, for instance, when it relates to legal obligations, dispute resolution, and enforcing our agreements.
- 7. Children’s Privacy
Our Services are not directed at individuals under 18 years of age. If you are under 18, please do not use or provide any information through our Services. If we learn that we have collected personal information from a user under 18, we will take steps to delete that data as soon as possible.
- 8. Your Choices and Rights
Depending on where you live, you may have certain rights over your personal data, including:
- 1. Access and Update:You can review and update certain account information directly in the App settings.
- 2. Delete or Restrict: You can request deletion of your account or restrict certain data processing, subject to legal limitations.
- 3. Opt-Out of Communications: You can unsubscribe from promotional emails by following the instructions in those emails or by contacting us directly.
For any such requests, please contact us at the details provided below. We may require verification of your identity before addressing your request.
- 9. International Data Transfers
If you access our Services from outside the United Arab Emirates (UAE), please note that your information may be transferred to and processed in the UAE or other countries where our service providers operate. We take steps to ensure appropriate safeguards to protect your information during these transfers.
- 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or within the App, and updating the “Last Updated” date above. We encourage you to review this policy periodically to stay informed about how we protect your information.
- 11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: help@puravida.events
Website: www.puravida.events
Welcome to PuraVida (“we,” “us,” or “our”). This Privacy Policy describes how PuraVida collects, uses, and shares information about you when you use our mobile application (“App”), our website (www.puravida.events), or any other services that link to this policy (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.